Fans were asked about things like how often they boo, cheer when players get hurt, talk trash online, and if they feel bad about their past behavior.
-Being in fights counted the most, making up 25%.
-Cheering for injuries and being mean, like trash-talking, each added 15%.
-Not feeling bad about being mean and not caring when the other team loses also were 15% each.
-Booing a lot and talking trash on social media were less important, each at 5%.
-How fans rated their own behavior added the last 5%.